Global Bank Establishes Change Management as a Core Capability

An international bank with over 80,000 employees and 16 million clients worldwide recognized an increased need for organizational change management capability. Read how the bank's Organizational Effectiveness team built organizational change competency by:

• Defining an operating model for scaling change management across the organization
• Integrating change management into project management
• Establishing a change management learning curriculum
• Leveraging executive sponsorship to propel change management growth