Microsoft Increases Customer Adoption Rates

Changing market dynamics and customer expectations in the technology sector created an increased urgency around user adoption at Microsoft.

Download  this success story to learn how Microsoft:

• Saw a 450% increase in adoption reported by customers 
• Shortened deployment time reported by 50% of customers
• Embedded change management into improvement systems and professional development programs
• Provided change management training, tools and resources to 250,000+ Microsoft employees, partners and customers