Building knowledge is critical to change success. To be effective, you must consider these two aspects of knowledge: knowledge on how to change, and knowledge on how to perform in the future state.
This eBook looks at several factors that impact the success of knowledge-building, potential challenges that can arise and the importance of continuing to build knowledge post-training - in the form of coaching, mentors, aids and additional support.
We share with you the most effective learning tactics that have emerged from our research:
Effective training and education programs
Job aids
One-on-one coaching
User groups and forums
The Knowledge eBook is the third of the ADKAR eBook Series.
